When it comes to dealing and
connecting with people, I have observed that our weaknesses are more useful
than our strengths. Over the past five years since we began hiring large numbers
of people with disabilities, I have seen wonderful things. The most surprising
and delightful discovery has been its impact on people WITHOUT disabilities and
the work culture.
Team members and managers
say there is a better sense of teamwork, caring, sense of purpose and
commitment to success. Who would not want to work in a place like that?
How does that happen? There are some things that we have done that
help everyone like not letting problems fester, being clear on expectations and
such. But there is more to it.
I saw it first when I visited
a friend’s factory. He brought out a group of disabled workers and introduced
them like a coach would his championship team.
He spoke with candor and without pity about each’s disability calling it
a “positive distraction.” He then spoke how that person contributed to the
success of the place. They were clearly equals. I was overwhelmed. I thought about how hard I work to cover my
own brokenness but here it was being dealt not as a shortcoming but instead as
an incidental fact.
In most encounters we are
always comparing ourselves to others. We see others’ strengths as threats. Our natural tendency is to look for chinks in
the armor. The more threatening they
are, the more flaws we see to lower them down to size.
However, when we acknowledge
our shared weaknesses, we connect. Instead, we see each other’s strengths as
source of hope not threats. That is how Alcoholics Anonymous works at its most
fundamental level. It is what happens
intensive care waiting rooms. Tragedy and failure have a way of shaking us out
of this slumber to remind us of our common humanity. Think 9-11. Sandy. New
Town.
On
a personal level I am at my best when I am reminded of the person I hope to be,
not necessarily who I am. That reminder comes when I pause from looking for
weaknesses in others and instead, consider my own. I am more tolerant when I
recognize another’s problems could have been mine under different
circumstances. I am at my strongest when I face the fact I can’t do it alone
and sincerely ask for help without the certainty of getting it.